The Fonte Flamme fireplaces are guaranteed for 5 years, from the delivery date, against any manufacturing vice or default in the material recognized by our departments, apart from the accessories.
- The guarantee is only available if the product is installed :
1) According to the recommendations included into the installation instruction. The manufacturer
does not take part in the installation.
2) According to the French standard NFP 51-202 référence DTU N° 24-2 when the fireplace is installed in
France and according to the standard of each country.
- The guarantee consists in the replacement of the parts that are recognized being defective by our
departments, in normal use conditions, and except every other compensation.
- The replacement of parts cannot have as an effect the extension of the guarantee.
- The buyer is in charge of the transport expenses, the labour costs, the remove and installation costs and the
- The guarantee that is allowed by the manufacturer as it is defined limits his responsibility.
- In case of the transfer of the goods, the guarantee is suspended.
- The advices concerning the installation and the use of the fireplaces do not pretend to know every situations
and moreover these advices do not take the place of a professional.
- A strict control of the parts is done at the factory so that you can have a quality product. Nevertheless,
slight differences can take place, without damaging the presentation and the efficiency of the product.
- The glasses are not guaranted.